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| Telstra accused of dirty tactics | 17 Oct 2008 |
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| 'Telstra has been accused of using deception and delaying tactics to discourage customers of rival broadband internet companies. Chairman of Adelaide company Adam Internet, Gregory Hicks, has detailed how the nation's maligned broadband service is made worse by Telstra undermining competition by disrupting customers' connections. "Telstra have the attitude that, because it is not a Telstra customer, they can walk away and leave them stranded," he said. Mr Hicks also raised his concerns with a Senate inquiry this month, after a two and a half year struggle to have Adam Internet connected to his Hindmarsh Island home. He gave evidence that, after being told for two years and six month there were no broadband "ports" available on the island, his wife had the home connected within a week when she used her maiden name. Mr Hicks had been alerted to the Telstra misinformation by a neighbour who said he had been connected to a Telstra service within one month..." Telstra accused of dirty tactics (179.5K JPG) |
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